Location: Ikeja, Lagos

Fastest Cakes is a registered brand in Nigeria that focuses on delivering awesome and affordable cakes very fast. The company is deeply committed to ensuring that ordering and getting cakes for occasions is seamless and fun

Responsibilities

• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Excellent knowledge of our products to be able to solve customer issues.
• Ensuring all customer orders are processed efficiently.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.

Requirements

• Candidates should possess a Bachelor's Degree qualification with at least 2 years of work experience.
• Candidate must reside around Ikeja
• Must have completed National Youth Service Corporation (NYSC)
• Must be at least 2 years post-NYSC
• Proven customer support experience
• Must speak and write crisp and clear English
• Must be able to work on some weekends and holidays.
• Work from the office 23 days a month
• Should be willing to work with the company long term.

HOW TO APPLY 

Interested and qualified candidates should send their CV to: admin@fastestcakes.com using the job title as the subject of the mail