Location: Surulere, Lagos
Employment Type: Internship

Majeurs Holdings Limited is a creative and luxury furniture manufacturing company founded in June 2011 with headquarters in the United Kingdom and a production factory in Lagos State, Nigeria. The company is the premier manufacturer of luxury furniture in West Africa. Majeurs Holdings Ltd, the parent company, houses Majeurs Furniture, Majeurs Academy and Mande.

Responsibilities

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.
• Keep records of customer interactions, follow up on customer order and send report.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Update database and give report.
• Work with sales team by following up appointments with customers.
• Update customers’ records.
• Reaching out to customers through calls and messages.
• Escalate customers’ complaints to appropriate team.
• Fulfilling tasks set out by supervisors.

Requirements

• Candidates should possess OND, HND, BSc. or other related fields.
• 1-2years of experience.
• Proximity to location is an added advantage.
• SIWES and Corp members can also apply.

HOW TO APPLY 

Interested and qualified candidates should send their CV / Resume to: hr@majeursholdings.com using the Job Title as the subject of the email